amika Pro logo
amika Pro logo

All articles

general FAQ

where can I locate an amika distributor near me?

to shop amika wholesale, please refer to our distributor map or complete the carry us form to get in touch with the amika Territory Brand Manager in your area!. for the amika professional channel in the UK, we partner with Alan Howard - please reach

can I cancel my rewards order?

no, rewards orders placed through the pro site are unable to be modified or canceled once submitted.

can I return items from my rewards order?

no, orders through the amika pro site are final and products redeemed are not eligible for returns or exchanges.

what is the status of my rewards order?

after receiving your confirmation email, you can check the status of your order here at any time. just use the same email you placed the order with, as well as the order number you received in your confirmation email. to locate your order number, ple

what's taking my rewards order so long to get here?

we ship each order with the fastest delivery method available for each order -- in light of current delivery transit times, please allow up to an additional week for your order to be processed and delivered. during this time, tracking may not update

what are my shipping options?

amika Pro orders ship business days (Monday through Friday from 8:30am-5:30pm EST, excluding major holidays). we will ship your order with the fastest available method for your order (which can depend upon weight and contents), which is why we don't

do you ship internationally?

currently, our Friends With Benefits+ Salon Loyalty Program is only available to US stylists + salons and rewards orders placed through loveamikapro.com only ship within the United States.

where are amika products made?

amika products come from a global network, sourcing manufacturing, ingredients, and components from various countries. for the most precise information on the manufacturing location of your product, refer to the label on the product itself.